FAQ

Wash our hand block and screen printed textiles with a minimal amount of natural soap or mild detergent.

Machine or hand wash separately with cold water; use gentle cycle; air dry; steam iron.

Do not use detergent that contains enzymes, bleach, fabric softeners, or that is formulated for wool.

Do not dry clean, soak, or bleach.

It is always recommend that you pre-wash the hand block-printed organic baby quilts before use.

We do not accept returns of fabric improperly maintained. 

Your item/s will be dispatched within 2 business days of placing an order with us.

Shipping charges calculated in checkout.

We at Kolka trust and know that you may have to return or exchange your purchased items sometimes. We are very flexible and will ensure that your experience is pleasurable. 

We accept all* returns and exchanges within 14 business days of purchase, as long as the product is in its original condition and packaging. 

All returns or exchanges must be addressed in writing via email to info@kolka.com.au within 24 hours of receiving the goods. We will happily arrange a replacement or a credit towards your purchase, once we receive the product in its original condition.

Postage paid by customer on all returns or exchanges.

*Since our products are handmade, we do not accept returns or exchanges for products in conditions as described in "Product Description" or for failing to follow "Fabric Care". 

*No refunds or exchanges for discounted items or for change of mind.

Kolka hand block printed products are individually hand printed on pure natural cotton using environment friendly, chemical free dyes. The base fabric on majority of the products is cream-coloured. Smudges, spots, slight colour-dye smells, loose or broken threads/stitches and other colour variations are intrinsic to handmade and hands stitched products. It is the imperfections that give each product its uniqueness.

These "imperfections" should not be viewed as faulty. We do not accept returns for these imperfections.

Kolka Kantha bedspreads are individually hand stitched on screen printed fabrics. They are not machine stitched. Smudges, spots, broken or loose stitches/threads slight colour-dye smells and colour variations are intrinsic to handmade products. It is the imperfections that give each product its uniqueness.

These "imperfections" should not be viewed as faulty. We do not accept returns due to these imperfections.

We provide interior decoration services across Melbourne. Our mission is to provide clients with the best designs at an affordable budget. Everyone deserves a beautiful space. If you are selling or want to style up your own abode, see Contact Us page

Wholesale is available for Australian & New Zealand retailers.

If you would like to stock Kolka products, please contact us here